Institutional Assessment of Universities with the EFQM

Act. 5.1 & 5.2: The Self-Assessment, and Institutional Accreditation of Universities with the EFQM

Universities, after having received intensive training programme (workshop III, ACT 4.3) choose their self-assessment method and study programme to be assessed according to their preferences and needs. The structure of the self assessment they carried out was based on the 9 criteria of the EFQM Excellence Model. An assessment committee was nominated at each university to be in charge of the assessment process and it was composed by: 1 Vice Rector for Quality Assurance or similar, 2 experts from the Quality Assurance Unit , 2 teachers, 1 administrative and 1 student representative.

During the following stage the Partner Countries Universities are deploying the improvement actions previously defined basing on the feedback of the EU experts who carried out a site visit to each Partner Country University of Bosnia and Herzegovina, Macedonia and Serbia.

The internal assessment process was coordinated and supervised by UA, together with EhB and UCC.

The agendas of the site visits are available as follows: